Check out Vallour: Vallour Healthcare Services
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In this episode, Tommy interviews Valeed, a GP partner in Manchester and CEO of Vallour, about outsourcing support for NHS general practice. Vallour provides outsourced document processing, prescription and medicines management, pharmacy-led chronic disease work, and pathology management, aiming to avoid work “boomeranging” back to practices by using on-call leads and autonomous clinicians who can take responsibility and prescribe. Valeed explains their pathology service focuses on abnormal as well as normal results via a calibration step with each practice to set thresholds, guidance choices, messaging, and risk appetite, creating bespoke statements of work. They discuss optimizing skill mix, reducing unnecessary routine work, and using existing tech better, with interoperability as a key barrier. Valeed also describes Vallour’s work in CPD education, helping practices become research-ready for NIHR and commercial trials (including patient recruitment for underrepresented groups), and developing clinical decision-support software.
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